Exploring employee engagement and leadership from employee perspectives


ผศ.ดร.ภาวิณี เพชรสว่าง, นายVivat Heatrakul


University Forum for Human Resource Development 20th International Conference on Human Resource Development Research and Practice across Europe


Employee engagement has drawn the attention of academics, researchers and
practitioners over the last three decades (Shuck and Wollard, 2010). Previous research
shows a positive influence of employee engagement within the general workplace that
leads to positive working outcomes, reduced turnover, and workplace satisfaction.
However, fewer studies have been conducted taking an inductive approach in
understanding employee experiences regarding engagement at work, especially with its
relation to leadership. The purpose of this qualitative research, using a
phenomenological approach, was to explore employee engagement experiences with
regard to their employee-leaders relationship. Qualitative research was adopted to
explore the phenomena by following visual analysis and semi-structured interview
methods. Two interview questions, followed by probing questions, were used to gain
insights. A thematic analysis approach was adopted to analyse the findings. Six
participants were selected from various backgrounds, with outstanding performance
records, to gain a focused understanding of their experiences. The study reveals that
employee engagement is not a one-way interaction, and thus the mere position of
leadership does not provide a magic wand to improve quality of engagement. Instead,
employee engagement follows a two-way interaction.

Exploring employee engagement and leadership from employee perspectives . Nottingham Business School, Nottingham Trent University. ประเทศ อังกฤษ, UFHRD2019 conference (161-178).