Employee engagement model: A study of Thai Hotel Industry.

Authors

ผศ.ดร.โชคชัย สุเวชวัฒนกูล

Published

International Journal of Management and Applied Science

Abstract

The employee engagement model for Thai hotel industry was developed based upon JD-R model of work engagement and grounded in Social Exchange Theory. A self-administered questionnaire was used as a research tool, a total of 429 hotel employees in Thailand were used as a sample. The structural equation modeling techniques was applied to develop suitable model for employee engagement. The findings indicated the goodness of fit among five driving factors (perceived organizational support, optimism, co-worker relations, conscientiousness and career opportunities and advancement) and four consequences (job performance, organizational citizenship behavior, job satisfaction and turnover intention) of employee engagement. The results suggested that perceived organizational support and optimism demonstrated powerful influences on employee engagement. Practical implication and limitation were also discussed in our study. Keywords: Employee Engagement, Thai Hotel, Antecedent, Consequence.

(2560). Employee engagement model: A study of Thai Hotel Industry. International Journal of Management and Applied Science, 3(3), 17-22.