The roots of the problem of insurgency and violence in the 3 southern border provinces of Thailand, which occurred 11 years ago, are deeply seated in the areas and have affected every aspect of society. Therefore, this study is intended for an overview of the conflict resolution: policy, process and outcomes. The objectives of this study are to analyze 1) the development of the unrest situation from the past to the present 2) the development of policies to tackle the unrest in the 3 southern border provinces 3) the policy implementation process by considering the role of the main agencies that respond to the conflict resolution in the 3 southern border provinces 4) the policy implementation outcomes 5)the key factors that affected the policy implementation outcomes and 6) the remaining problems and obstacles. This study is a qualitative research, employing several research methods, including documentary research, in-depth interviews and focus group discussions by providing key-informants. Then, the data were analyzed in descriptive analysis for its description.In this study, relevant academic papers conducted by Thai researchers as well as oversea scholars on the unrest in the 3 southern border provinces were reviewed as well as the lessons from Thailand , China, Indonesia and the Philippines. The lessons learnt and experiences from the conflict resolutions, the results of the action plan of the agency, the Southern Border Provinces Administrative Center (SBPAC) and the in-depth interviews of13 Executives and Head of Operations were compared and evaluated. To find the factors that resulted in policy implementation outcomes, the Pressman and Wildavsky model is synthesized and a new concept is designed called the NIDA Deep South Model to fit the context and security policy in the 3 southern border provinces.Keywords: Policy Implementation, Feeling management, Communication, Value, Popularity, Nida Deep South Model, Discourse, Organization Competency Research
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